Channels & viewing

[Stevelp]

   On the ROKU CHANNEL, the movie "40 Days and Nights", the Closed Captioning is almost exactly 1 hour behind the rest of the movie. 

   I've seen this before (on other movies) and posted here sometimes.

  Happy viewing ...

[RokuJharra-Q]

@Stevelp

We greatly appreciate your feedback regarding the movie 40 Days and Nights on the Roku Channel and have forwarded your concern to the appropriate team for a thorough review.

Thank you for bringing this to our attention.

Best,
The Roku Community Team

[RokuJharra-Q · Accepted solution]

Hi there, @Stevelp!

We wanted to update you about the closed captioning issue with the Roku Channel movie "40 Days and Nights." We're happy to inform you that the sync problem has been fixed!

If you notice any more issues, please feel free to reach out. Thanks for your patience!

Best,
The Roku Community

[Stevelp]

@RokuJharra-Q 

THANK YOU for the follow-up.  Indeed, the CC now matches the movie.

I have posted many similar situations of the past couple of years.  This is the FIRST TIME anyone has gotten back to me to let me know it was corrected.  THANK YOU.

[RokuTakashi]

Hi, @Stevelp 

Thanks for the update,

Our team appreciates your patience and understanding as we've worked on this content.

Additionally, can you please specify the contents you raised with us previously so we can check on this and provide you with an update?

Please let us know.

Thanks,
The Roku Community Team.