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JV245
Newbie

Apple TV app doesn’t work correctly

I have a 2021 Roku soundbar hooked up to my Samsung ULED tv. All the apps work fine except for Apple TV. It constantly buffers. I downloaded it to my TV and it plays fine with a great (better than Roku) picture. Do I need a different streaming device? It doesn’t appear to be a problem on my 2019 streaming stick or the 4k stick

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atc98092
Community Streaming Expert

Re: Apple TV app doesn’t work correctly

I just started Apple TV on my Ultra 4850, which has a WiFi connection (I'm not using Ethernet since WiFi is over twice as fast). I started playing a 4K video in my library (Star Wars: A New Hope). I'm not seeing any problems playing the video. This specific movie is 4K/Dolby Vision, so it should be maxing out the Apple TV app. The hardware in the Roku Soundbar should have no issues with playing any such content, assuming you aren't having any network issues. Perhaps Apple might be having issues at the server end. But as I said, it seems to be doing just fine right now.

Dan

Roku Community Streaming Expert

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