Features, settings & updates

[Craig_Stewart]

Channel Options (*), Move Channel, Rate Channel, etc. No longer works on all 6 of my ROKUs. When selecting Channel Options, ROKU Falsely says "Not connected to the Internet". (WTF???) All 6 ROKUs have Updated to Software Version 10.5.0

[DBDukes]

@Craig_Stewart 

Restart your network.

Something is causing your Roku device(s) to think there is a drop in connectivity. Perhaps a restart of your modem and router will resolve it.

[Craig_Stewart]

The ROKUs ARE Connected to the Network.  All the ROKUs stream perfectly.  This is NOT a Network issue.  This is a ROKU Software Update issue.

[Craig_Stewart · Accepted solution]

UPDATE:  Within an hour of Posting this Thread, ROKU issued an Update (that wasn't available an hour ago).  After installing the New Update, every one of my ROKUs Channel Options (*) are now working perfectly!   Thank you ROKU!  I'm impressed!!!

[DBDukes]

@Craig_Stewart 

I would always start simple, then expand. Network is common to them all. Not to say that will resolve it, but it's the most obvious place to start. If it doesn't resolve it -- and the fact that things are connected makes that a very distinct possibility, I would try a reboot, then try forcing an update on each device. Beyond that, more information may be needed to attempt to resolve. But do start there.

[DBDukes]

@Craig_Stewart 

I see you solved it while I was typing my last response, and you already did one of the suggestions. I'll leave my last response just in case someone else has issues, they can try a few things and see what works for them. Glad yours is working now.