Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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mkevenson1
Level 7

streaming channel changes to another streaming channel after pausing a program

after pausing a program on one streaming channel ( ie Netflix) upon restarting that program the streaming channel has changed to another channel ( ie Apple TV) without my choosing. This happens frequently but only for the past few weeks.

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Strega
Level 17

Re: streaming channel changes to another streaming channel after pausing a program

How long was it paused?  Long enough for the screen saver to come up?

Some screen savers, including the default one, occasionally have ads, and pressing what seems like the obvious button to press, (like play) actually means: visit the advertised channel.

I use one of the Roku clock screen savers which don't have ads.  Another solution is to just be careful and press something like an arrow button instead.