Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"channel installation failed" error when installing channels from streaming store

Having same issue right now. Got low memory message, deleted everything and now nothing works at all. Not even able to Power off the tv.



Labels (1)
0 Kudos
Community Moderator
Community Moderator

Re: "channel installation failed" error when installing channels from streaming store

Welcome, and thanks for reaching out here in the Roku Community, @Whitty29.

We noticed you're having trouble with your Roku and we'd like to learn more to see how we can get this one up.

Let us know...

  • When did this issue first occur?
  • Could you please specify what Roku Device/TV you're having problems with?
  • Did you receive any recent software updates prior to this issue?

If you haven't tried any troubleshooting, we would recommend performing a system by navigating to Home > Settings > System > Power > System restart. Then try again and see if that makes a difference.

With more details, we can isolate the issue. We are waiting for your prompt response.


Roku Community Moderator
0 Kudos
Community Streaming Expert

Re: "channel installation failed" error when installing channels from streaming store


"Low memory" issues are often the result of the Roku's memory cache getting corrupted.

The memory cache can be cleared by restarting the Roku via "System restart" under "Settings > System > Power", or if you have no Power option, under "Settings > System".

If a restart doesn't do it, or if you don't have sufficient control with the remote to navigate the Roku menus, you can also restart by pulling the power plug to the Roku for a minute or so then plugging it back in.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.