Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sheryl1
Level 7

any way to get help from roku in a chat or live

  • Roku shows i have fox sports but wont access it on TV. Also, i have CBS with my home network but am not allowed to access it with Roku

 

0 Kudos
3 REPLIES 3
HDMIGuy
Level 14

Re: any way to get help from roku in a chat or live

When you say Roku shows I have fox sports are you talking about a subscription in your account at https://my.roku.com/account or are you talking about the Fox Sports app appearing on your Roku home screen.  

0 Kudos
sheryl1
Level 7

Re: any way to get help from roku in a chat or live

when i look at my account it lists fox sports as installed but when i click on the icon on the tv screen it says i can not access it

0 Kudos
HDMIGuy
Level 14

Re: any way to get help from roku in a chat or live

what is the exact message when you click on the icon?

0 Kudos