Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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WrongIsland
Level 7

adult swim "VIDEO IS MISSING" error

For the last month (OCT '21) attempting to view almost 95% of show episodes returns a "VIDEO IS MISSING" error page ... adult swim's support is saying it's a Roku system issue ... anyone else experiencing this issue?

 

thnx

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3 REPLIES 3
DBDukes
Community Streaming Expert

Re: adult swim "VIDEO IS MISSING" error

@WrongIsland 

You're using the Adult Swim app? https://channelstore.roku.com/details/f173a735db1bbab049e5587474dab230/adult-swim

If so, what service are you using to authenticate? A cable, satellite, or streaming service? And which one?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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EditCrazy
Level 7

Re: adult swim "VIDEO IS MISSING" error

Same issue for me. As a workaround, I found that if I close the app and immediately open a second time, the video will play.

Using the Adult Swim app, authenticated via Xfinity

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Spencerx760x
Level 7

Re: adult swim "VIDEO IS MISSING" error

I am having this issue but with the live simulcast for the last 2 weeks or so, I have logged out and back in and uninstalled an reinstalled the app several times.

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