Channels & viewing

[LisaEGG1]

I subscribe $5.99 monthly Zeus an it's got all my channels still locked

[RokuEuniceL]

Hi @LisaEGG1,

Welcome to the Roku Community!

We're happy to assist you with your problem accessing the Zeus channel. Please provide us with more details about the problem you are encountering.

• Are you directly subscribed to the Zeus channel or through Roku Pay?
• What device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV; specify TV)
• What do you see on your screen when trying to play content?

With more detailed information, we will be able to assist you further.

Best regards,

Eunice

[Lilmomma_1]

My Zeus services paid for and everything in it it locked and I can’t watch anything this is crazy

[Lilmomma_1]

My Zeus in downloaded on ro

my Roku tv and when I try to watch and you can see it on the tv but can’t press play because it’s a lock on every show 

[RokuERey]

Hi @Lilmomma_1 @LisaEGG1,

For certain issues, it might be more advantageous for you to seek support from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.
We hope it helps!

Regards,

Rey