Channels & viewing

[RokuKariza-D]

Hi @alariegibbs

Thanks for reaching out here in the Community.

The regular Youtube app, is it crashing back to the home screen when you try to launch it? Have you tried removing the regular YouTube channel then re-install it? If not, we recommend giving it a shot. To ensure the process is successful, make sure to restart your device before adding the channel back in. We suggest doing this from the Settings menu by navigating to Settings > System > System restart > Restart.

For detailed instructions, refer to this Support link: How do I resolve channel playback issues?

Please keep us posted!

All the best,
Kariza

[RaulTJ]

intento abrir YouTube y me regresa a la pantalla de inicio, ya lo desinstale, reinicio el sistema y volví a instalar YouTube y nada.

[heidiusa]

I manually checked for system update. It is up to date.  As of last night, YouTube app will NOT load. I removed the app and readded it as well and still it will not work.  Upon selection, it will go to "YouTube loading" then returns to home screen.  This is happening on all Roku TV's in my possession. It's widespread. 

[jvanhamersveld]

Roku service restored.

[tawitt]

@lg1222 In software versioning, 2.2 is not equivalent to 2.20.  They aren't real decimal numbers.  That is a major and a minor number.  It is clear in the context of this conversation what you meant, but in future it might not be so obvious.  It also could have been a typo.  I am trying to be helpful, not trying to be "that guy"

[Tivoburkee]

Youtube tv  working perfectly well on all my roku including three roku tv's. And on all my roku soundbars too. Restarting your roku? 

[RokuDanny-R · Accepted solution]

Hi everyone,

Thanks for the posts.

We believe this issue has bene resolved. We would recommend checking manually for a software update on your Roku TV.

Instructions to manually check for a software update:

1. Press the Home button  on your Roku remote.
2. Scroll up or down and select Settings.
3. Select System.
4. Select System update.
5. Select Check Now to manually check for updates.
6. Restart your Roku TV.

Thanks,
Danny

[jvanhamersveld · Accepted solution]

Looks like the App is now working again. Please disregard.

[Angbanna]

I tried up dating system, factory reset, reset system, removing and reloading youtube app, turn tv on and off  nothing worked.  Every time I press play on YouTube app it brings me back to "Home".  Then I read a post about Roku's licensing issues with Google and how it can temporarily cause failure to launch youtube on Roku.  So I went to sleep and in the morning, I was able to view YouTube again! 

[RokuKariza-D]

Hello @RalyDee

Thanks for posting here in the Community!

We believe that this issue has been resolved. Please run a software update on your Roku TV. Feel free to follow the steps below:

1. Press the Home button on your Roku remote.
2. Scroll up or down and select Settings.
3. Select System.
4. Select System update.
5. Select Check Now to manually check for updates.
6. Restart your Roku TV.

Keep us posted if the issue persists.

All the best,
Kariza