Help

Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Hmason2424
Level 7
‎06-28-2021 12:49 PM

YouTube not working

Anyone else having issues with the YouTube channel? All of my other channels are working without issue, but I click on YouTube and it acts like I haven't done anything. I have refreshed my Roku, and tried to go in thru search channel, but nothing is working. Any ideas?

0 Kudos
Reply
1 REPLY 1
StreamerUser
Level 20
‎06-28-2021 01:08 PM

Re: YouTube not working

Known solutions/workarounds for YT app not loading:

1) Check for updates (Settings/System/System updates/Check now) - try again

2) Change your Theme to the Roku Default (Settings/Theme/Restore default theme) - try again

3) Change your Screensaver to a Roku clock (Settings/Theme/Screensavers) - try again

4) Remove YT app, RESTART ROKU (Settings/System/System restart), Add YT app - try again

5) Network connection reset (Settings/System/Advanced system settings) - try again

6) Completely unplug power from Roku for 10-15 minutes - try again

7) Factory reset (Settings/System/Advanced system settings) <--- last resort

 

0 Kudos
Reply