Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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TheKrizzz
Level 7

YouTube TV Stays at "Loading..."

Just installed the app and when I launch it, it says "Loading..."and just sits there.

Tried uninstalling, rebooting, and reinstalling, but no change.

Also unplugged the Roku for 30 seconds and then back in.

Roku Ultra (4800 series) 

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10 REPLIES 10
Shamrockoz
Level 8

Re: YouTube TV Stays at "Loading..."

I just started having the same issue.

 All other channels work - I am going to check tomorrow.

I uninstalled app / restarted roku - this literally just started an hour ago!!

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Shamrockoz
Level 8

Re: YouTube TV Stays at "Loading..."

Library works - live tv is not streaming for me.

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makaiguy
Community Streaming Expert

Re: YouTube TV Stays at "Loading..."

Google seems to be futzing around with their YouTube channel lately.  Each day as they fix one problem they seem to create another.

Meanwhile, did your system just update to Roku version 10 that is currently rolling out?  (Settings / System / System update will tell you your Roku software version and when it was installed.)

If you've been updated to version 10, perhaps the YouTube app needs to be updated to be compatible.  Or perhaps it has been updated but you just don't have it yet.  You can forcean update to the current version of all your apps via Settings > System > System update.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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sean289855
Level 7

Re: YouTube TV Stays at "Loading..."

Same issue here. Cant watch live tv.

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Shamrockoz
Level 8

Re: YouTube TV Stays at "Loading..."

Whatever happened - happened late yesterday PM.

What I have done -:

1) Uninstalled YouTube TV app

2) Re-installed app

3) Roku system restart

4) System version 9.4 - Roku says I am up to date.

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Surk2020
Level 7

Re: YouTube TV Stays at "Loading..."

Same issue here on Roku Ultra as well as two different Roku TVs.  YouTube works fine on iPad and Mac.  Has to be a Roku issue.  

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TheKrizzz
Level 7

Re: YouTube TV Stays at "Loading..."

Any idea how to open a support ticket with Roku?

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TheKrizzz
Level 7

Re: YouTube TV Stays at "Loading..."

Yes, I'm at 10.0.0.  

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Shamrockoz
Level 8

Re: YouTube TV Stays at "Loading..."

Are they working now? For me they are.

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