This did not work for me. Any other suggestions
Hi @Timatual1
Thanks for reaching out here in the Community!
Could you tell us specifically about the issue you're experiencing? What are the troubleshooting steps you've tried? Please let us know. We'd like to know more about how we can help.
All the best,
Kariza
Hi. All of my recordings aren’t showing up on the xfinity stream app that are on my DVR. I’ve tried to delete and reinstall the xfinity app and it did not help. Thanks for getting back to me.
Thanks for the reply.
Did you restart your Roku device before re-installing the channel? That step is crucial when performing troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
Let us know how it goes!
All the best,
Kariza