Channels & viewing

[Persaunna]

Interrupted while watching the movie "You Were Never Really Here" (2018 Joaquin Phoenux), and it timed out before I returned. I couldn't remember which streaming service, so I searched it. No results. The Roku changed the title AND thumbnail to A Beautiful Day. What is going on?? Why? 

After Googling to confirm and searching here on the Roku, there are SEVERAL movie titles and television shows that are either completely wrong, or point to a different movie/show altogether.  

[RokuJanadeeK]

Hi @Persaunna,

Thank you for bringing this to our attention. We'd like to investigate and try to help.

Could you tell us what channel you are streaming these shows on? Also, what are the specific shows/movies/episodes that show the wrong content or titles?

In the meantime, kindly try the steps below:

1. Press Home on your Roku remote.
2. Scroll and select Settings.
3. Select System.
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System Restart.

With precise details, we'll be able to try reproducing the issue on our end. We're hoping for your response.

All the best,
Janadee