Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I'm having trouble getting YouTube to work this morning. It has always worked fine before, but came up with a message saying that it could not open because there were too many channels on my device. I tried it a few times just to be sure it wasn't an error. At the time I had not added any new channels for more than a month. Since I have seen this message, I have deleted several channels we no longer use. In addition, I have restarted my device, uninstalled YouTube restarted my device and reinstalled YouTube, checked for updates although none were available, and searched through any screensavers that might be deleted as I had run across that suggestion in one other similar problem posted on the forum. None of these things have fixed the problem.
As far as the info I've read that you need my model number is 3930RW - Roku Express, the serial number is X00400UTC81S (S009205TC81S), the software version is 10.0.0, the build is 4209-AE, the time stamp says 2021-09-14T14:31:20Z, and the issue ID is 1S-369-511
The only step to duplicate the problem is to select YouTube and click OK.
Thanks for the posts and your patience while we worked to resolve this issue. We have identified the cause and this issue has now been fixed.
For clarification, if you are experiencing an issue with Youtube (or other channels) that state the channel could not run because it could not be reinstalled from the network, please apply the latest fix by following the instructions below to manually check for a software update.
Press the Home button on your Roku remote.
Scroll up or down and select Settings.
Select System update.
Select Check Now to manually check for update.
If you are experiencing another issue, not related to what has been described above, we would recommend creating a new post stating what the issue is in detail.
Hi. I have the same issue with YouTube and Spotify. It was also doing it with Pluto Tv but after a factory reset it started working. Still YouTube and Spotify have the same issue. I have tried every single thing on this list (except for SD card mine does not have one). So does anybody have any solutions
I've hadTHE SAME PROBLEM for 2 days now,I've done everything you have and have the same issue..we have 4 rokus that are all the same and its only happening on 2 of them.super frustrating nothing is working.
I had the same issue with You Tube TV, so I uninstalled it and now cannot reinstall You Tube TV (it does not even show up in a search). What now? I bought the Roku sticks in order to watch You Tube TV>