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Msi84
Reel Rookie

Why do I frequently need to re-link my ROKU with PLEX.tv/link.

From week to week i need to re-link my ROKU to my PLEX account.  Same ROKU, same TV, same location.  The app shows my server unavailable when the server in my house is running.  Re-Link works but doesn't last more than a week between uses.

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atc98092
Community Streaming Expert

Re: Why do I frequently need to re-link my ROKU with PLEX.tv/link.

I can't say I've seen the same behavior. I usually only use Plex when I'm traveling, so it might be several weeks minimum before I use Plex on that particular Roku player (my Stick is in my suitcase and is only used when traveling). On rare occasions I've had to re-authenticate to my Plex server from any device, but at times it even happens with the web page. I think it's something within the Plex channel, and possibly even within the Plex server software that forces a requirement to log back in. The best place to ask this question is on the Plex forum, not here. https://forums.plex.tv/

Dan

Roku Community Streaming Expert

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