Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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ada1
Reel Rookie

Re: Why am I being charged for CBS interactive?

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Please unsubscribe

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renojim
Community Streaming Expert

Re: Why am I being charged for CBS interactive?

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@ada1, you manage your subscriptions that are paid through Roku by logging into your account at https://my.roku.com using the email address that's displayed on your Roku account under Settings->System->About.  You can also manage the subscription for an app by highlighting its icon on the Home Screen and pressing * on your remote.  If the subscription is through Roku, there will be a "Manage subscription" option.

Roku Community Streaming Expert

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Re: Why am I being charged for CBS interactive?

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Witchiepoo
Reel Rookie

Re: Why am.i being charged for CBS interactive?

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They answer that way because it's just a"general form letter" send by a bot most likely based on key words in your initial request.

It's so hard to talk to a person anymore, I hate it.  I hope that helps.

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