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Ruko2023
Newbie

Why a so many Ruko commercials 7 times in a Row?

We have to listen to the Roku jingle through 3 repetitive commercials then to be followed by the same 3 commercials when the series of 6 commercials run they repeat again 6 more times? Why? We have Roku, why advertise to us. We know the channels and the shows.  Please don’t “loop” the commercials we only need to see one set. Maybe make a few more, please without the Ruko Rise Up jingle for each one. 
Thank you

10 REPLIES 10
Garyvander
Newbie

Re: Why a so many Ruko commercials 7 times in a Row?

I can't watch Roku anymore as they only have one commercial group, over and over and over and over and over and over and over and over and over and over and over and over and over and over and over and over...

RokuTakashi
Community Moderator
Community Moderator

Re: Why a so many Ruko commercials 7 times in a Row?

Hi @Ruko2023, @Garyvander,

Thanks for posting here in the Roku Community!

We're sorry to hear about the experience you had with the commercial and ads. We understand that repetitive channels disrupt the streaming momentum. Rest assured that we'll pass this information and concern to the appropriate Roku team for review.

If there's anything we can further assist you with aside from this, please don't hesitate to let us know.

All the best,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
jd_dean
Newbie

Re: Why a so many Ruko commercials 7 times in a Row?

I have to change channels or shut it down.. 

I think after over a year everyone knows about "the Rick, Eisen show", Martha Stewart and the rest of the continuous commercials!! 

 

cecile_77
Newbie

Re: Why a so many Ruko commercials 7 times in a Row?

I'm in agreement.  All those same ads over and over and over again.

Roku is being a pain to watch.  Why can't they turn this off?  One

time is a viewing is more than enough. I am getting fed up with Roku.

It didn't used to be this way.  PLEASE STOP.

RokuJohnB
Community Moderator
Community Moderator

Re: Why a so many Ruko commercials 7 times in a Row?

Hi @jd_dean @cecile_77,

A warm welcome here in the Roku Community!

We'd like to take a closer look into this issue that you're having. Can you please provide more details about the problem? What channel were you watching? Where did the ad show up on screen?

We look forward to hearing from you soon.

Thanks,

John

John
Roku Community Moderator
0 Kudos
KimW6
Streaming Star

Re: Why a so many Ruko commercials 7 times in a Row?

Just FIX the problem! Maybe you should hire a competent team of system engineers.

halcarz
Newbie

Re: Why a so many Ruko commercials 7 times in a Row?

I can handle commercials BUT HEARING SAME ONES OVER 2 OR MORE TIMES IN ONE BREAK IS HORRIBLY UNNERVING

0 Kudos
dmr42dogs
Newbie

Re: Why a so many Ruko commercials 7 times in a Row?

please get rid of or change the commercials, these give me anxiety and migraines. i will cxl my script if its not changed my next month. 

0 Kudos
RokuERey
Community Moderator
Community Moderator

Re: Why a so many Ruko commercials 7 times in a Row?

Hi Community users,

Greetings from the Roku community!

We appreciate your feedback about this, and we're sorry for any inconvenience this has caused. We'll make sure to forward this over to the right team for further review.

Thank you for your understanding!

Best regards,
Rey

ERey.
Roku Community Moderator
0 Kudos