Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Why French commercials?

My account is in English. I live in Canada. I speak English. If you're trying to sell me something then why are my ads in French? 




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Level 20

Re: Why French commercials?

Perhaps because Canadia is officially bilingual and you are currently in Canadia?

It may also be that Roku has geo-located you to a certain Quebecois-oriented part of Canadia, and you are suffering the consequences.


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Community Streaming Expert

Re: Why French commercials?

Maybe the same reason I get Spanish language ads here in the U.S., and I speak English. I suspect someone didn't configure the filters properly to pick what ads go where or to whom.

Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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