Channels & viewing

[makaiguy]

I have the Watch TCM Roku channel app authenticated with a DirecTV account.  Typically new content is added frequently, sometimes several times a day.  Each is marked with an expiration date that can vary from a few days to a few weeks in the future.

My installation has received no new content in several days now.  The last new entry was "Cleopatra Jones and the City of Gold".  Aside from that the app functions normally and content already present can be viewed, added and removed on my watchlist, etc.

I have removed the app, restarted the Roku, and reinstalled the app.  I have logged out of the app and logged back in to reauthenticate with DirecTV.  Still getting no new content.

Are others seeing the same thing?

As TCM is part of the Warner Brothers stable, and WB is reported to be making cutbacks, I fear this may be the first step in WB pulling the plug on their Roku app.

[Johnny60]

It's the same content available when I log in to watch on chromebook. Nothing updated.

[makaiguy]

Don't like the sound of that. 

I hope it's just a temporary problem at their end.  I reported it to TCM yesterday via https://tcmdigitalhelp.zendesk.com/hc/en-us/requests/new but have heard nothing back.

[tcm65]

I am having the exact same issue. Most concerning as I use Watch TCM app frequently and enjoy the content. My cable carrier is Spectrum.

[Jwitt]

Same issue here in Columbus Ohio. Could the new shakeup at TCM already be making dramatic changes? Not a word about this on the TCM website or channel. 

[Johnny60]

Did run across this.

[makaiguy]

@Johnny60-

Thanks for posting this.  None of my searches turned that up, but maybe that's because I don't tweet.

If correct, I guess there's hope WB will get their act together and start adding content to Watch TCM again when they get their "massive technical error" fixed.

[makaiguy]

Looks like it's fixed.   Over 100 new film listings arrived today!

[Pompey]

Something is still wrong.  There is no option to add on-demand movies to my watch list.

Also, you can't watch them.  They just seem to be thumbnails.

[makaiguy]

Yep, new entries don't seem to load.  Pre-existing entries from before this problem started seem to work okay