Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

Watch TCM Goes to Roku Home while playing a Movie as of 09/29

This problem still exists. When I try to watch a movie (Dr. Zhivago this time) it crashes to the Roku Home Screen. I did the 'Delete TCM, Restart Roku, Reinstall TCM' routine a few times to no avail. I thought they had it fixed acouple of weeks ago (it is now 09/29/2021) but it came back tonight.

Here is my info from the "Issue Report Tracker":

Model: 3710A - Roku Express+
Serial number: YU0011678679 (7H2691678679)
Software version: 10.0.0 - build 4209-28
Timestamp: 2021-09-29T05:50:27Z

Please use issue ID 7\9-390-590 to report current issue.


I have Watch TCM Version 1.0 - Build 91 on my Roku.


0 Kudos