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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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psm1
Level 7

WALA FOX10 News Mobile (Fox10 News NOW) channel not working ...

I've added/removed this channel multiple times, but whenever I log in it just spins and spins and spins. Nothing loads. Please advise. Thank you

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atc98092
Community Streaming Expert

Re: WALA FOX10 News Mobile (Fox10 News NOW) channel not working ...

If you did not reboot your Roku after removing the channel, it wasn't really removed. If you did reboot before adding it back in, and the channel continue to not load, then you need to contact whomever provides that channel. Most likely it is the television station themselves, although they likely contract the work out. But they are who you have to contact. Roku has no control over 3rd party channels, and except for The Roku Channel and Roku Media Player, they are all 3rd party channels. 

Dan

Roku Community Streaming Expert

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