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Level 7

Volume missing on Roku NBC

Ever since the Tokyo Olympics were on NBC on Roku, NBC has little to no volume.  You have to set volume at 100% and it sounds like it's set at an 8% level.  It was never like that until the Olympics came on.  We have 2 Roku TVs and they are both doing the same thing on NBC.  Please let me know how to fix it and can you fix it.  I've tried rebutting the TVs but that does nothing.   HELP`

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Community Streaming Expert

Re: Volume missing on Roku NBC


When seeking help it's ALWAYS a good idea to include your Roku model, model number, and Roku software version (all available via Roku menu path Settings > System > About), as the advice you seek may depend on this information.

Assuming this is not a channel you are receiving over the air via an antenna, what channel app are you using to watch NBC?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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