Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Mike555
Newbie
‎07-15-2023 08:37 PM

Volume jumps to maximum while streaming video over Airplay from iOS 17 beta

Scenario: While steaming a full screen video from an iPhone running the latest iOS 17 beta from mobile Safari over Airplay to a Highsense Roku TV, if you use the volume DOWN button on the phone, the volume of the TV jumps UP to 100, the maximum value. The volume UP button on the phone works as expected.

Issue ID: J0-282-446

Roku software version: 12.0.0, build 4182-AF

Roku model: C218GB - Roku TV

The iPhone is a mini 12 running iOS 17.0 (21A5277j)

0 Kudos
Reply
1 REPLY 1
RokuEuniceL
Community Moderator
Community Moderator
‎07-17-2023 02:07 PM

Re: Volume jumps to maximum while streaming video over Airplay from iOS 17 beta

Hi @Mike555,

Thanks for posting to the Roku Community!

We understand you are having problems with your audio volume during airplay. We're happy to help. Please try these steps:

  1. Press Home on your Roku remote.
  2. Scroll and select Settings.
  3. Select System.
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System Restart.

If the issue persists, please restart your phone and try to set up Airplay and Roku again by following the steps on this link here.

Best regards,

Eunice

Eunice L.
Roku Community Moderator
0 Kudos
Reply
Labels