Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Since our Roku tv (TCL 8104X) update (v, 10.5.0, bld: 4201) on 11/18/21, Spotify no longer works. We have removed it, checked for updates, shut everything down, disconnected from internet, reinstalled, checked for updates, etc. all to no avail. Odd thing is that after uninstalling and reinstalling, the app shows in the same location rather than at the bottom of the app list. Also tried linking to it from our phones but it can't be found. What's the fix?
When you removed it and reinstalled it did you actually restart the TV from Settings->System->Power->System restart after your removed it and before you reinstalled it? Simply turning the TV off and on isn't good enough.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.
All of my channels are lagging massively on my roku ultra. I've deleted channels I don't use, cleared the cache, restarted from system restart, power cycled my box, removed and added channels, system update, etc. It has improved slightly but still have to sit for quite a long time for a video to load and play.