Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Enny
Newbie

Unidentified streaming channel

I downloaded a channel called "Albany News and Weather".  As far as I can tell it's not affiliated with any local tv station or network and it never identifies itself anywhere or at anytime that I've watched it.  I googled it's name and came up with nothing.  How can I find out who's running this thing?  

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2 REPLIES 2
andyross
Roku Guru

Re: Unidentified streaming channel

Go to Roku channel store in a web browser. In your case, the developer is ZMG.

https://channelstore.roku.com/details/a7c4793c6104a04e23aad8b189aed82e/albany-news-and-weather 

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Strega2
Roku Guru

Re: Unidentified streaming channel

I typically start by clicking on the Privacy policy link in the channel store.  In this case that takes you to some rather generic getterms website, but that privacy page does have a link to ZMG Ruckus factory.  That website also seems fairly generic but does have a contact form at the bottom of the “Our Story” page.

Banned but back. Because why not?
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