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M74cran's avatar
M74cran
Reel Rookie
5 months ago

Re: Roku Channel movie only in Spanish - The Ugly Truth

I am trying to watch The Ugly Truth on my tv but it will only play in spanish, I have checked all my settings and they are set to english, while watching the movie i goto Accessibility & Language then i scroll ti Audio track and it says spanish is the only available track, but if i open the roku app on my phone it will play in english. I have been to the main settings on the home screen under audio then preferred language and it is set to english, also system then language and it is set to english, and also Accessibility  then captions preferred language and it is set to english, any help would be great

 

4 Replies

    • RokuJharra-Q's avatar
      RokuJharra-Q
      Retired Moderator
      5 months ago

      MelodyCMc Thank you for the post!

      We want to inform you that this matter has been referred to the appropriate team for further investigation. We greatly appreciate your additional information, which will assist us in addressing the issue more effectively.

      Thank you for your cooperation.

      Best,
      The Roku Community Team

      • M74cran's avatar
        M74cran
        Reel Rookie
        5 months ago

        That team must be swamped, it is now friday and it still has not been resolved