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cb73
Newbie
‎01-24-2024 03:52 PM

Trying to stream free Roku Channel on Mac computer, have sound but no picture...help?

I have an account but just trying to stream on my Mac computer on therokuchannel.com. I have sound but there is no picture.  What am I not doing to get the picture?

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RokuERey
Community Moderator
Community Moderator
‎01-26-2024 09:48 AM

Re: Trying to stream free Roku Channel on Mac computer, have sound but no picture...help?

Hi @cb73,

Thank you for joining us here in the Roku community!

Thanks for flagging us about this playback issue when accessing the Roku Channel on the website, and we'd like to learn more about this.

Please let us know...

  • Are you able to access this without seeing this issue?
  • Have you tried any troubleshooting, and what didn't work?

Tell us more about this, and we'll further zoom in on it.

Thanks,
Rey

ERey.
Roku Community Moderator
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jontalk
Roku Guru
‎01-26-2024 10:22 AM

Re: Trying to stream free Roku Channel on Mac computer, have sound but no picture...help?

@cb73A bit confused by your post..Are you using a Roku device and if so, what model and type of connection (WiFi or wired). The Roku channel is for people who OWN a Roku player 🙂

Power User (film maker)
Mill Valley, CA

Jonathan
Roku Ultra 4800R; LG OLED55B7A, ONKYO TX-NR636, Panasonic Blu Ray, Definitive Studio Monitor 450 (L/R), Definitive LCR 2000 (center), Definitive 10" sub-woofer, Definitive surrounds. Motorola MB8600 modem. Asus RT-AX68U WiFi 6 router. Western Digital Power Line network adapters
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makaiguy
Community Streaming Expert
‎01-29-2024 07:14 AM

Re: Trying to stream free Roku Channel on Mac computer, have sound but no picture...help?

@jontalk-

The free content from The Roku Channel is streamable via web browsers via therokuchannel.com.  They have also made a Roku Channel app available on recent Samsung and Fire smart TVs.  No Roku device or even a Roku account is required.   Roku shares in the advertising revenue from the hundreds of included ad-supported channels.

Premium subscriptions obtained through Roku and viewed through The Roku Channel DO require viewing on a Roku player.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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