Channels & viewing

[Kcinou]

For mobile viewing 

[RokuERey · Accepted solution]

Hi @Kcinou,

Welcome to the Roku Community!

We understand that you are having difficulty connecting your smartphone and we'll take a closer look and see how we can better isolate this. 

It seems like we don't have much information on what exactly you're trying to access. To help you more with choices you can check our support page listed below.

• For screen mirroring with Android devices, you can check it here: How to use screen mirroring with your Android™ or Windows® device
• For IOs devices, you can check it here: How to use AirPlay and HomeKit with your Roku streaming device

I hope this helps and let us know if there's anything else we can help to further assist you with.

All the best,
Rey

[jontalk]

@KcinouIf you're having connectivity problems, its likely there is WiFi channel congestion. Hunt for an IOS app similar to WiFi Analyzer for Android. Once installed, check to see how many others are using the same channel, then log into the router and choose a different one. Many routers are set to auto-channel selection though I've always found using a network analyzer more effective. I change channels regularly too