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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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muixz94
Level 7

Tencent Video to be added to Roku

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Just recently saw iQiyi has been added to the channels and was thrilled!!! Would love if Tencent Video could be added too!!

2 Solutions

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RokuMary-F
Roku Employee
Roku Employee

Re: Tencent Video to be added to Roku

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Hi @arosequartz,

Welcome to the Roku Community!

WETV is currently available in the Roku channel store, you may refer to this link: WETV | TV App | Roku Channel Store | Roku 

Let me know if you have any other questions, and have a good day!

Best regards,
Mary

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RokuDanny-R
Roku Employee
Roku Employee

Re: Tencent Video to be added to Roku

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Hi everyone,

Thanks for the posts.

For more information about a channel's availability on a Roku device, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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27 REPLIES 27
rosygrafix
Level 7

Re: Tencent Video to be added to Roku

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I concur. I'm getting tired of watching via the app on my phone and would rather watch shows on my tv.

renojim
Community Streaming Expert

Re: Tencent Video to be added to Roku

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For the most part Roku doesn't create the channels/apps.  You have to take it up with the provider; Roku is just the platform.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
ig4725
Level 8

Re: Tencent Video to be added to Roku

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I would too. They have some great dramas and series for 2022. Viki isn’t getting as many of the Chinese Xianxia or Wuxia Dramas lately. 

RokuMary-F
Roku Employee
Roku Employee

Re: Tencent Video to be added to Roku

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Hi @ig4725,

Thanks for the inquiry.

Many channels on Roku are developed and maintained by the channel provider themselves. 
You'll want to contact that channel/service provider directly for more information about their service available on the Roku platform. 

If you have any other questions or concerns, please let us know.

Best regards,
Mary

arosequartz
Level 7

Re: Tencent Video to be added to Roku

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Who do we need to get in contact with to get Tencent (Wetv) as a channel?

RokuMary-F
Roku Employee
Roku Employee

Re: Tencent Video to be added to Roku

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Hi @arosequartz,

Welcome to the Roku Community!

WETV is currently available in the Roku channel store, you may refer to this link: WETV | TV App | Roku Channel Store | Roku 

Let me know if you have any other questions, and have a good day!

Best regards,
Mary

tomdoh345
Level 8

Re: Tencent Video to be added to Roku

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WeTV on ROKU is not the Tencent Channel.  It is a BET like channel.

allegseu
Level 7

Re: Tencent Video to be added to Roku

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This is a different channel all together, WeTV by Tencent Video is a Asian channel for watching dramas that doesn’t seem to be available yet!

makaiguy
Community Streaming Expert

Re: Tencent Video to be added to Roku

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@arosequartz wrote:

Who do we need to get in contact with to get Tencent (Wetv) as a channel?


Their website "Feedback" link just goes to their Facebook page: https://www.facebook.com/wetvenglish/

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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