Forum Discussion

Mona29's avatar
Mona29
Newbie
8 months ago
Solved

TRC Paramount+: Tulsa King Season 2 but episodes 6 and 7 missing

I have Paramount+ on Roku. I’m watching Tulsa King Season 2 but episodes 6 and 7 aren’t there. I’ve never had an issue and been able to watch all episodes. I’ve restarted and done updates. Anyone kno...
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  • RokuRiamie-D's avatar
    RokuRiamie-D
    7 months ago

    Hi Community user,

    Greetings from the Roku Community!

    Update: Season 2, episodes 6 and 7 of Tulsa King are now available on Paramount Plus through the Roku Channel. If you can't find them, we recommend trying the following:

    Software update your device: 

    1. Press Home on your Roku remote 
    2. Scroll and select Settings
    3. Select System
    4. Select Software update
    5. Select Check Now to manually check for updates

    Restart your device: 

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    Please let us know if the issue persists, we would be more than willing to help.

    Cheers,
    Riamie

makaiguy's avatar
makaiguy
Community Streaming Expert
8 months ago

Mona29-

My Paramount+ subscription is directly with Paramount, not through Roku, although I view it through Paramount+'s own app on Roku.  New Tulsa King episodes are released there each week on Sundays.  Currently it's up to episode 9, released 11/10, with season 2 concluding with episode 10 on 11/17.

If your subscription is through Roku, and it's not showing all episodes, perhaps Roku employees RokuAustin, RokuMaryEF, and any other moderators can help.

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
8 months ago

Hi Mona29 andyross,

Thank you for informing us that episodes 6 and 7 of season 2 of Tulsa King are not available on The Roku Channel. We also appreciate your assistance, @makaiguy, for bringing this to our attention.

We have already coordinated this with our Roku-appropriate team for review, and they are already working on it. We appreciate your patience and cooperation as we work on this issue. Please let us know if there's anything else we can assist you with.

Regards,
Riamie

  • TimmyB's avatar
    TimmyB
    Newbie
    8 months ago

    Glad others have reported this.  Took me 30 minutes of searching to find this chat group.  Can’t really go on w/o these episodes!  Will you provide direct responses to all who have notified here?

  • BSide's avatar
    BSide
    Channel Surfer
    8 months ago

    Still not fixed. Would you have an ETA? 

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator
      8 months ago

      Hi BSide,

      Welcome to the Roku Community!

      We understand that you are also having trouble with the Tulsa King content on your Paramount Plus on the Roku channel with missing episodes. Our Roku-appropriate team is already working on it, we'll keep you updated as soon as we have further instructions from our appropriate team.

      Thank you for your understanding. Your patience and cooperation mean a lot to us.

      Regards,
      Riamie

      • BSide's avatar
        BSide
        Channel Surfer
        8 months ago

        May i remind you, that you have competitors that we can do business with instead....

  • Kmac71's avatar
    Kmac71
    Reel Rookie
    8 months ago

    Are you aware that it was never fixed? Do you care? Were you planning on updating us? Do you feel even slightly bad for people that paid you for a service that you are not providing?This is RIDICULOUS!!!!!

  • BSide's avatar
    BSide
    Channel Surfer
    8 months ago

    Day 6 and still no resolution.  Does the problem stem from Paramount+ or Roku?