Forum Discussion

olporr's avatar
olporr
Newbie
12 months ago

Suddenly jumping into YouTube TV

We'll be watching Hulu, Netflix, etc. and suddenly - without anyone touching any type of remote or the phone app - suddenly will flip to YouTube TV. I've no idea as to why other than somehow there's a device (at a neighbor's home?) transmitting on the same frequency. An ideas on how to fix this or get some more data on what might cause it?

1 Reply

  • RokuERey's avatar
    RokuERey
    Retired Moderator

    Hi olporr,

    Thanks for reaching us here in the Roku Community!

    We understand that you're having an issue with your Roku device and we'd like to learn more about this and see how we can get this one up.

    Is this an issue that happens every time you stream these channels, or an intermittent case? Does a system restart help, or does it come even after the reset?

    Let us know more about this so that we can further assist you.

    Thanks,
    Rey