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Moxie1
Channel Surfer

Suddenly Cant get HGTV or Food Network on Roku- a DRM error 9?

I am suddenly getting this error message when I try to go to HGTV and Food Network on my Roku

All was fine recently?" Sorry, there was a error trying to playback DRM protected content

DRM error 9: Protected content license error.

What is going on?

Are they now part of Discovery Plus and not FREE?

Help

 

Susan

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4 REPLIES 4
RokuDanny-R
Retired Moderator

Re: Suddenly Cant get HGTV or Food Network on Roku- a DRM error 9?

@Moxie1

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

Does this clear up the issue you are seeing? Please keep us posted what you find out.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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Horton7209
Newbie

Re: Suddenly Cant get HGTV or Food Network on Roku- a DRM error 9?

All the discovery apps say something went wrong. Let's try again. 

Reload the App. 

I've done what was instructed and still not working. Any help would be appreciated. Thanks. 

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S_orth999
Newbie

Re: Suddenly Cant get HGTV or Food Network on Roku- a DRM error 9?

Same here 🤔 I uninstalled and now it won’t even try and open the app….

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UserDude
Channel Surfer

Re: Suddenly Cant get HGTV or Food Network on Roku- a DRM error 9?

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