Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Striv tv channel not opening

im trying to watch a high school volleyball game on the Striv TV channel/app.

The app starts to load and then kicks me back to the home screen.   I'm using a Roku premiere plus device.

I have checked for updates on the channel and Roku device.  I have tried uninstalling the channel, reboot, reinstall check updates again.

I have also tried power cycling the device.   All other app/channels are working

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2 REPLIES 2

Re: Striv tv channel not opening

Here is my info

Model 3921RW 

Serial YH004W273097

SOFTWARE 10.0.0 

BUILD 4209-91

ID 97-429-151

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RokuDanny-R
Roku Employee
Roku Employee

Re: Striv tv channel not opening

@BigxRedxHusker

Thanks for the post.

If the issue remains unresolved, I'd recommend reaching out to the channel provider directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on that channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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