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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Mommabear21
Level 7

Streaming code errors and disconectivity

I am about to toss this device into the trash as I have spent numerous hours with my TV provider that says nothing is wrong with my internet!  Its Roku!!   Someone tell me if you are getting the following codes and disconectivity issues for the last 3 weeks

Codes:

TVAPP 00231

TVAPP 00116

What is going on with your connection issues????  Drops my internet that has excellent connection 5 feet away from my TV and I work from home all day on my internet and this device is the only thing that has been a hot mess!!!!

Please help save this mommas  sanity since there is no live human beings to talk to directly at Roku.  I would have never bought this device I have had for years now knowing a live human is not available to discuss issues.  

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1 REPLY 1
renojim
Community Streaming Expert

Re: Streaming code errors and disconectivity

What channel/app is giving you these error codes?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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