Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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CelticsFan
Roku Guru

Re: spectrum tv cannot be purchased on Roku at this time.

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@LFloyd1976  If you look at who the developer is of the Spectrum TV channel it is Charter Communications Operating, LLC. Not Roku. So you need to ask Charter Communications Operating, LLC what the issue is

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Teena143
Newbie

Re: Spectrum TV App not available for download on Roku 6/8/22

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Same issue, any resolution yet?  

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mdsurvey
Reel Rookie

Re: Spectrum TV App not available for download on Roku 6/8/22

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Nothing yet, have been thru all Roku and Spectrum suggested fixes I can do at home. Next is to call Spectrum and Roku. It is not clear which is at fault but the Roku app says Spectrum app not available for download at this time so who knows. All 3 Roku/TV combos worked fine yesterday. Bangor, Maine area

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mdsurvey
Reel Rookie

Re: Spectrum TV App not available for download on Roku 6/8/22

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Spectrum is having a streaming and Spectrum TV app outage across the entire system, wont recognize log ins passwords etc. and also may be unable to login to accounts on line. "They are working diligently and apologize for the inconvenience.........blah blah and so on. No projected fix time.

Blkstx87
Newbie

Re: spectrum tv cannot be purchased on Roku at this time.

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The Spectrum tv app on the phones are not working either so that takes Roku out of it. It seems o be a Spectrum issue. 

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CelticsFan
Roku Guru

Re: spectrum tv cannot be purchased on Roku at this time.

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Everyone please look at Downdetector. Once again this is not a Roku issue. It is across all platforms.

https://downdetector.com/status/spectrum/map/

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RUKnight
Newbie

Re: Spectrum TV App not available for download on Roku 6/8/22

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Us too, not far from the Bangor area.

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Re: Spectrum TV App not available for download on Roku 6/8/22

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I have not watched TV with my Spectrum app since 6/8 and its so annoying. I tried signing in and it will not allow that to happen. I think Spectrum has no idea what to do. I plan to call them and ask for a credit for all days I'm unable to watch. I guess its time to move on and cut the cord!!!

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CelticsFan
Roku Guru

Re: Spectrum TV App not available for download on Roku 6/8/22

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@WildPurple71  YouTube TV, Hulu + Live TV, FuboTV and DirecTV Stream are far better

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Re: Spectrum TV App not available for download on Roku 6/8/22

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Will do my research before I cut the cord!!! Thanks for giving me some great ideas to look into.

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