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Tabby47
Newbie
‎03-24-2023 11:15 AM

Spectrum App Update In March

Hello over a week there was in update with the spectrum app on my Roku every since I haven’t been able to use it I get error message updating your subscription check back later reference code rdf- 2107 any idea what this is I have deleted remove turned off back on soft reset nothing work and I have the most updated version checked that as well I need help if any 

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RokuNimfa-C
Retired Moderator
‎03-24-2023 12:57 PM

Re: Spectrum App Update In March

Hi @Tabby47, 

Thanks for reaching out to the Roku Community. 

We're sorry to hear about your experience. For more information about that channel's error codes and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.

Hope to get this sorted soon. Keep us posted if you need additional support and we're glad to follow up. 


Regards, 
Nimfa

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