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kjlhgfyguh
Reel Rookie

Specific show on Roku channel is stuck in Spanish

This is still an issue: some movies only have spanish audio with no way to switch to English. It's been more than a year since this was reported. Is this ever going to be resolved?

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3 REPLIES 3
RokuERey
Community Moderator
Community Moderator

Re: Specific show on Roku channel is stuck in spanish

Hi @kjlhgfyguh,

Thanks for reaching us here in the Roku Community!

We're sorry for the inconvenience this has caused you. We'd like to know under what channel and what are content you're trying to access that you seeing these issues.

Help us learn more about this so that we can move along.

Thanks,
Rey

ERey.
Roku Community Moderator
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kjlhgfyguh
Reel Rookie

Re: Specific show on Roku channel is stuck in spanish

Hi Rey,

The issue is on the Roku Channel itself, both online streaming and through a Roku device. A couple titles that have this issue are:

Capote (459806d7cfed52fb9315880f07dae91a)

Stargate (8323dc5efcbb502ca70cd57b61f915f8)

Neither have an option to change the language to anything other that Spanish.

Hope that helps.

Thanks,

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RokuERey
Community Moderator
Community Moderator

Re: Specific show on Roku channel is stuck in spanish

@kjlhgfyguh,

Thanks for the extra details about this.

I have forwarded this over to the appropriate Roku team for further review.

We'll make sure to keep this thread posted with any updates available.

Thanks,
Rey

ERey.
Roku Community Moderator
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