Hi @TreborNagrom
A warm welcome here at the Roku Community!
We appreciate you reaching out to us regarding this matter and the troubleshooting steps you've done so far.
Contacting the channel provider directly will be more effective because many channels/apps on Roku, such as STARZ, are created, provided, and maintained by the channel services/providers themselves.
If you need further clarification and assistance, let us know, and we'd be more than happy to continue doing so.
All the best,
Carly
Carly Y.
Roku Community Moderator