olemiss74
3 years agoStreaming Star
Roku won't accept Sling password
I'm trying to add Sling to my new Roku device but Roku won't accept my Sling password. I've reset the Sling password numerous times and re-entered it on the Roku screen but always get the error mess...
- Anonymous3 years ago
Hi olemiss74
Please note that Roku doesn't manage channel logins or authentication. It is handled directly by the channel publisher. If the issue persists after troubleshooting, we suggest you reach out to the provider directly, they can resolve the error you are having with the channel.
We hope you understand!
Warm regards,
Lianna - 2 years ago
Had same issue you have to change sling password not sure why but I changed mine and worked perfectly.
- 2 years ago
Hi Community users!
Thank you for reporting this issue to the Roku Community!
We understand that you are having issues with the Sling channel. We're happy to help.
Could you give the basic troubleshooting sequence below a try?- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
If the issue persists, we highly suggest that you contact their support, as this issue may be specific to them and may require an update. They are also the best ones to help with your login credential issues with their channel.
We hope this gets sorted out soon. Let us know if you have further inquiries.
All the best,
Janadee