Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Updated my roku and had been stuck on the loading screen (saying “Roku”). I have unplugged it and even let it sit unplugged for almost an hour, I also have pushed the reset button 2 times now. What’s next?
You didn't say what Roku model you have. This is important information for anybody trying to help you.
If you have a model with an SD memory card installed, try removing it and restarting the Roku. Corrupted memory cards have been known to be a cause of the problem you describe.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
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