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Pitbullmama6
Binge Watcher
‎09-08-2023 08:25 AM

Roku says a movie is available on Peacock when it isnt

Roku tv. As an example, I search for the movie Megan. It says it's available on peacock(I subscribe to peacock) when I click it is says there was an error and it couldn't take me to the movie. I manually search for the same movie in the peacock app and it's not on there. Is this an issue with roku not updating info correctly?

 

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RokuJechealR
Community Moderator
Community Moderator
‎09-08-2023 09:39 AM

Re: Roku says a movie is available on Peacock when it isnt

Hi @Pitbullmama6,

Thanks for sharing your concern here in the Roku Community!

Please be advised that Roku only transmits the channel and is not responsible for the contents of an app. The respective channel is solely responsible for choosing the content, and we have no control over the programming or operation of the channel. With that being said, we would recommend reaching out to Peacock Support to report the issue and for further help.

Please let us know if there are other related issues we can look at.

All the best,

Chel

Jecheal R.
Roku Community Moderator
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