Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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EACalhoun
Level 9

Roku removing Private/Non-Certified Channels?

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Ok, so Roku is eliminating Private/Non-Certified Channels next March. That will be it - I'm done. I am currently using a non-certified app - albeit legitimate - from Tablo because of an issue with their "official" app. Again, my usage is legitimate. Yes, thank to its apparent abuse, then we all must "fall in line". After almost 9 years with Roku, that's it. I'll be shopping for a replacement over the next several months. So, what's Roku's shipping address so I can happily box up all my devices and ship them to Roku?

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EACalhoun
Level 9

Re: Roku removing Private/Non-Certified Channels?

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A Google search on this subject provides a number of articles regarding Roku dropping private channels in March: 

https://www.google.com/search?rlz=1C1EJFC_enUS830US830&sxsrf=AOaemvLWoGbJWTOCxbTcIR9ndCQ50bbsvA:1636...

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku removing Private/Non-Certified Channels?

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@maestrojr 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

For more information about why a channel is no longer available, visit our Support page here: Why is a channel no longer available on my Roku® streaming device?

Thanks,
Danny

Danny R.
Roku Forum Moderator

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212 REPLIES 212
Layne_burton
Level 7

Roku not showing private channel

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I added the unofficial twitch.tv app onto my Roku Express via the website with the code "twitchtv" and I can see my amount of channels has gone up from 5 to 6, but no icon is popping up for it. I have restarted my Roku multiple times and checked for updates, no dice. Any ideas?
RokuDanny-R
Roku Employee
Roku Employee

Re: Roku not showing private channel

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Hi,

Please be aware that Roku does not review or provide support for non-certified channels. 

We recommend reaching out to the channel provider directly to report the issue and request additional support. Many channels on the Roku platform is developed and maintained by the channel provider directly, and they'll be able to best assist.

For more information regarding private non-certified channels, you can visit our Support page here: How to add a non-certified channel to your Roku® streaming device


Thanks,
Danny

Danny R.
Roku Forum Moderator
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drherm
Level 7

How do I get Playboy tv?

makaiguy
Community Streaming Expert

Re: playboy

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You'll have to find some other way to watch it.  It's not available on Roku that I can find, not even as an unsanctioned private channel.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
maestrojr
Level 7

Re: playboy

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I used to have PLayboytv on the Roku (actually the reason that I got the Roku) I don't see it on there anymore. Any idea what happened to it? Very hard finding any support on the website.

RokuDanny-R
Roku Employee
Roku Employee

Re: Roku removing Private/Non-Certified Channels?

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@maestrojr 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact the channel provider support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

For more information about why a channel is no longer available, visit our Support page here: Why is a channel no longer available on my Roku® streaming device?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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whidobie
Level 7

Adding a Private Channel

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I have never added a channel and I looked up how to add the channel.  While it is accepted but when i go to my list the channel does not appear.  I have gone to setting and have updated as mentioned and it shows updated but the channel still does not appear.  Any suggestions or do i have to change anything in my settings?

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renojim
Community Streaming Expert

Re: Adding a Private Channel

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Do you have an older Roku?  Not all channels are supported on all devices.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Skamaniac
Level 7

Adding private channels to a Roku TV

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Is it possible to add private channels to a Roku TV?

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