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Roku new device don’t open just keeps. Circling

My roku stick new device won’t open anything.  Just keeps making circles 

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1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: Roku new device don’t open just keeps. Circling

Hi @LadynoTech59,

Greetings from the Roku Community!

We will be more than happy to investigate your concern with the Roku streaming stick further. 

Can you please provide the following information below?

  • How far is your Roku device from your network router?
  • Did we recently make any changes to your network or network provider?
  • Do you have cellular data so we can try connecting your device to your hotspot?

We'll wait for your response.

Thanks,
The Roku Community Team

John
Roku Community Moderator
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