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PaulMcChase
Newbie
‎11-07-2023 07:29 AM

Roku Will Not Respond to Remotes

Suddenly, Roku will not respond to my remote.  Since I have 2 remotes, I attempted its use and Roku did not respond at all.  It turns on and runs.  I unplugged it and waited several minutes to restart it.  What do I do?

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RokuJohnB
Community Moderator
Community Moderator
‎11-07-2023 10:02 AM

Re: Roku Will Not Respond to Remotes

Hi @PaulMcChase,

A warm welcome to the Roku Community!
We understand you're having a problem with the Roku remote. We're happy to assist you. Please check out this support article here on how to fix your Roku voice or simple remote that is not working.

If the problem still continues, please keep us posted.

All the best,

John

John
Roku Community Moderator
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