Channels & viewing

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Aus99
Newbie

Roku TV can no longer read movies from External hard drive after recent update

For years, I’ve seamlessly been able to watch downloaded movies from my external hard drive that’s connected to the USB port on my Roku TV. However, at some point recently, there must have been an update that has changed the way my Roku is reading my hard drive because several movies will no longer play on the TV. Nothing has changed with my external drive - no new movies added, nothing deleted, etc. Some movies still work but take a lot longer to load now, but some can’t be played at all. Please let me know what I can do to resolve this issue. 

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chrislyn1
Newbie

Re: Roku TV can no longer read movies from External hard drive after recent update

If movies from your external hard drive aren't being read after a recent update, try restarting the TV, checking for software updates, and testing the hard drive on another device. If the problem persists, consider reaching out to Roku customer support for further assistance, especially if your TV is still under warranty. They can provide additional troubleshooting steps to resolve the issue. I hope this helps you get back to enjoying your movies on Roku. For details https://goldenvisa.alriyady.ae/

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