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lolly2307
Newbie
‎11-02-2022 06:44 PM

Roku Live Channel ONLY "no network connection" error!

Roku Live channel ONLY! ALL other streaming channels are fine. Restarted router, restarted device, reinstalled Roku channel, cleared and re-entered network settings, obviously HDMI cables etc. are fine if all other channels stream with no errors. Released and Renewed my IP address to refresh, and checked download speed, no problems. Same problem with Roku Live channel in bedroom, and situation is same, as all other channels stream fine. Coincidentally, this all takes place shortly after calling and having been refunded only 2 months of Discovery channel after 14 months of being billed in error and complaining. Any ideas? Everything on this site refers to problems with the entire system and not just one channel.  

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1 REPLY 1
AvsGunnar
Community Streaming Expert
‎11-02-2022 09:01 PM

Re: Roku Live Channel ONLY "no network connection" error!

@lolly2307 

Normally, if the issue is confined to one channel/app it could just have gotten corrupted.

Many times users do not restart the Roku device between the uninstall and reinstall so issue remains.

Try Uninstalling the Roku Channel, Restarting the Roku device, and then Reinstalling the Roku Channel.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102