Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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ogopogo
Channel Surfer

Roku Channel will not play

me too. Just bought roku stick and the roku channel wont play. This is the reason I bbought it so it goes back and ROKU can suck it

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RokuJanadeeK
Community Moderator
Community Moderator

Re: Roku Channel will not play

 
Thank you for reporting this issue to the Roku Community!
 
We understand that you are unable to stream the Roku Channel. We're happy to help. We would recommend the basic troubleshooting sequence below:
 
  1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
  2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
  3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
We hope this helps. Please let us know if you have further inquiries.
 
All the best,
Janadee
Nadee K.
Roku Community Moderator
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ogopogo
Channel Surfer

Re: Roku Channel will not play

Done all that. Its just Roku content that is a problem. Other things like Tubi, Pluto play fine. I did what you listed SEVERAL TIMES. No Roku Channel. 

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