Forum Discussion

anita53713's avatar
anita53713
Reel Rookie
10 months ago
Solved

Recent channels on menu not working

The recent channels section of the menu isn't working. Is there a way to register this?
  • RokuTakashi's avatar
    RokuTakashi
    8 months ago

    Hi, Community users!

    As an update to this thread, our team would like to inform you to ensure that you have set your Roku devices to the latest software update to see if the issue persists.

    Follow the instructions below to manually check for software and app updates.

    1. Press Home 
       
       on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Software update
    5. Select Check Now to manually check for updates
    • Tip: The System update screen displays the current software and build version, along with the date and time of the latest update.

    If there is new software available or there are updates for your apps, then your Roku device will download and install them automatically and once completed, your device will reboot.

    Please keep us posted. Our team will continue to work with you in resolving this issue.

    Best wishes,
    Kash 

rgwhitaker's avatar
rgwhitaker
Streaming Star
10 months ago

I recently purchased a Streaming Stick 4K.

When I'm in the Live TV on the Roku Channel, the Recents tab shows nothing, even after watching several different channels.

I had the previous streaming stick and Recents worked fine--sometimes delayed, though.

Did Roku disable the Recents feature?

My software version is 13.1.4 Build 1510-E6.

Dbdalt's avatar
Dbdalt
Newbie
10 months ago

I just bought my Roku TV. I see all the channel groups, like ALL CHANNELS, FAVORITES, and RECOMMENDED. But the group for recent channels I have viewed, do not populate in the RECENTS group. It has been a couple weeks and the group does not populate. I have a Hisense model 6Series-50 with Hardware ID L201X. HELP!