I understand that the ROKU channel should be available in Canada, but it will not stream. When i look for other suggestions I see how to change the zip code, but that will not change my device to know it is in Canada. How can i configure my devide for Canada and get access to the ROKU channel?
If your Roku account isn't associated with Canada, the only way to fix it is to factory reset your Roku device, create a new Roku account ensuring you're not using a VPN or anything that would mask your true location, and link the Roku device to the new account. I don't know of a good way to figure out what region a Roku account is associated with, but if you search Streaming Store for apps that are only available in Canada (like Crave) and they don't show up, you can be pretty sure your account isn't associated with Canada.
Welcome to the Roku Community, deancamp!
We understand that you would like to set up your Roku channel at your current location, and we're here to help!
Before we proceed, please let us know which Roku device you are experiencing issues with. Could you also provide the serial number? Additionally, please tell us which other channel you are unable to add. With this information, we will be able to assist you further.
We'll wait for your reply.
Thanks,
The Roku Community Team
