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Moe3
Newbie
‎04-25-2020 08:38 AM

Prime subscription change

How do I change the subscription to Prime? we were using my daughters and now have our own but I cannot find how to log out and log back in with the new prime account

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3 REPLIES 3
atc98092
Community Streaming Expert
‎04-25-2020 10:14 AM

Re: Prime subscription change

Open the Prime Video channel, then go to Settings, then Deregister your device. This will remove it from the Amazon account. You might need to uninstall the Prime channel, reboot, then install it again to completely remove the old account.

Dan

Roku Community Streaming Expert

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Sunny2day1
Newbie
‎06-13-2022 09:56 AM

Re: Prime subscription change

I have these instructions but how do you get to settings after logging into Prime Video?

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DBDukes
Community Streaming Expert
‎06-13-2022 10:08 AM

Re: Prime subscription change

@Sunny2day1 wrote:

I have these instructions but how do you get to settings after logging into Prime Video?

From within the app, on the menu at the top, there is a Settings icon on the far right. That's it.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

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